Privacy Policy
Effective Date: February 18, 2026
1. Overview
Real IRA ("Company," "we," "us," or "our") operates a website that provides estimated valuations of precious metals held within self-directed retirement accounts and generates leads for follow-up contact.
We do not execute trades, custody assets, provide brokerage services, or act as an investment advisor.
This Privacy Policy explains how we collect, use, disclose, and protect your information.
2. Information We Collect
A. Information You Provide
When you use our website, we may collect:
- First and last name
- Email address
- Phone number
- State of residence
- Uploaded PDF statements or other documents
- Precious metals holdings details (manual or parsed)
- Notes or additional information you provide
B. Automatically Collected Information
We may collect:
- IP address
- Browser type and device information
- Referral URLs
- UTM parameters
- Timestamp and interaction data
- Cookies and tracking pixels
3. Uploaded Documents
If you upload a holdings statement:
- The document is stored securely.
- We extract text to determine holdings.
- We do not share your document publicly.
- Uploaded documents may contain financial information such as account numbers and holdings details.
You acknowledge that you are voluntarily uploading this information for valuation purposes.
4. How We Use Your Information
We use your information to:
- Generate estimated precious metals valuations
- Apply pricing rules (3% under bid, 10% under spot fallback)
- Contact you regarding potential liquidation
- Respond to inquiries
- Improve parsing accuracy
- Maintain internal records
- Comply with legal obligations
We do not use your data to execute trades.
5. No Financial Advisory Relationship
Submission of information does not create:
- A fiduciary relationship
- An advisory relationship
- A brokerage account
- A custodian relationship
We do not provide investment advice.
6. Sharing of Information
We may share your information with:
- Internal staff or contractors
- Affiliated precious metals buyers
- Service providers (hosting, storage, analytics, OCR, email systems)
- Legal authorities when required
We do not sell your personal data.
7. Data Retention
We retain information:
- As long as necessary for business operations
- For compliance and record-keeping
- Until you request deletion (subject to legal requirements)
8. Security
We implement:
- HTTPS encryption
- Secure file storage
- Access controls
- Administrative safeguards
However, no system is 100% secure.
9. Your Rights
You may request:
- Access to your data
- Correction
- Deletion
- Opt-out of communications
Contact: realiraasales@gmail.com
10. TCPA Consent
By submitting your phone number and checking the consent box, you agree to receive calls, text messages, and emails. These may be automated. Consent is not a condition of purchase.
11. Changes
We may update this policy at any time. Continued use constitutes acceptance.