Privacy Policy

    Effective Date: February 18, 2026

    1. Overview

    Real IRA ("Company," "we," "us," or "our") operates a website that provides estimated valuations of precious metals held within self-directed retirement accounts and generates leads for follow-up contact.

    We do not execute trades, custody assets, provide brokerage services, or act as an investment advisor.

    This Privacy Policy explains how we collect, use, disclose, and protect your information.

    2. Information We Collect

    A. Information You Provide

    When you use our website, we may collect:

    • First and last name
    • Email address
    • Phone number
    • State of residence
    • Uploaded PDF statements or other documents
    • Precious metals holdings details (manual or parsed)
    • Notes or additional information you provide

    B. Automatically Collected Information

    We may collect:

    • IP address
    • Browser type and device information
    • Referral URLs
    • UTM parameters
    • Timestamp and interaction data
    • Cookies and tracking pixels

    3. Uploaded Documents

    If you upload a holdings statement:

    • The document is stored securely.
    • We extract text to determine holdings.
    • We do not share your document publicly.
    • Uploaded documents may contain financial information such as account numbers and holdings details.

    You acknowledge that you are voluntarily uploading this information for valuation purposes.

    4. How We Use Your Information

    We use your information to:

    • Generate estimated precious metals valuations
    • Apply pricing rules (3% under bid, 10% under spot fallback)
    • Contact you regarding potential liquidation
    • Respond to inquiries
    • Improve parsing accuracy
    • Maintain internal records
    • Comply with legal obligations

    We do not use your data to execute trades.

    5. No Financial Advisory Relationship

    Submission of information does not create:

    • A fiduciary relationship
    • An advisory relationship
    • A brokerage account
    • A custodian relationship

    We do not provide investment advice.

    6. Sharing of Information

    We may share your information with:

    • Internal staff or contractors
    • Affiliated precious metals buyers
    • Service providers (hosting, storage, analytics, OCR, email systems)
    • Legal authorities when required

    We do not sell your personal data.

    7. Data Retention

    We retain information:

    • As long as necessary for business operations
    • For compliance and record-keeping
    • Until you request deletion (subject to legal requirements)

    8. Security

    We implement:

    • HTTPS encryption
    • Secure file storage
    • Access controls
    • Administrative safeguards

    However, no system is 100% secure.

    9. Your Rights

    You may request:

    • Access to your data
    • Correction
    • Deletion
    • Opt-out of communications

    Contact: realiraasales@gmail.com

    10. TCPA Consent

    By submitting your phone number and checking the consent box, you agree to receive calls, text messages, and emails. These may be automated. Consent is not a condition of purchase.

    11. Changes

    We may update this policy at any time. Continued use constitutes acceptance.